Privacy Policy
This Privacy Policy explains how JLOWCO ("we", "us", "our") collects, uses, and shares information when you visit jlowco.com or make a purchase from our store.
1. Information We Collect
When you visit our store, we automatically receive certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
When you place an order or attempt to place an order, we collect: your name, billing address, shipping address, email address, phone number, and payment information (processed securely by our payment providers — we never store full card numbers).
2. How We Use Your Information
- To process and fulfill your orders, including shipping and returns
- To communicate with you about your order, and to respond to inquiries
- To screen orders for potential risk or fraud (as required by payment processors)
- To send you marketing emails, if you opted in (you may unsubscribe at any time)
- To improve our website, products, and customer experience
3. Sharing Your Information
We share your personal information only with service providers who help us run our store: payment processors, shipping carriers, and email platforms. We do not sell your personal information.
4. Cookies
We use cookies and similar tracking technologies to maintain your shopping cart and analyze store traffic. You can disable cookies in your browser settings, though parts of the store may not function correctly.
5. Your Rights (US State Laws)
Depending on your state of residence, you may have rights under laws such as the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of any sale or sharing of personal information. To exercise these rights, contact lightsolutionss@outlook.com.
6. Data Retention & Security
We retain order records as required by law and maintain reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we take this obligation seriously.
7. Children's Privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information from children.
8. Changes
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact
Questions about this policy? Email lightsolutionss@outlook.com.